AI-Powered Zendesk Partner Agency

Guide your Zendesk
journey with confidence.

Former Zendesk employees turned trusted partners. We combine deep product expertise, real-world operations experience, and the power of AI to get you live — quickly, sustainably, and transparently.

100%
Former Zendeskians
360°
Partnership journey
AI
Powered agency

How we work with you

1

Discovery

We map your current setup, goals, and pain points in detail before touching anything.

2

Blueprint

A clear architecture plan with documented decisions and timeline — no surprises.

3

Build

Short sprints, clear deliverables, and constant communication throughout.

4

Enablement

Thorough handover documentation and training so your team is confident from day one.

Built by Zendeskians, for Zendesk users.

We founded theqreators after years inside Zendesk itself, helping companies of every size implement best-practice customer support. We have seen what works, what does not, and how to shortcut the learning curve — without cutting corners.

Our promise is full transparency: clear pricing, honest timelines, and a roadmap that grows with you long after go-live.

Clean instance setup
Smart routing & SLAs
Automations & triggers
QA frameworks
Knowledge base & macros
AI & automation roadmap
Enablement sessions
Handover documentation
🧠

We are an AI-powered agency — but we know when not to use it.

AI can transform your support operation. But the right balance between automation and human touch is what separates great customer experience from frustrating ones. We help you find that balance: identifying where AI adds measurable value, and where your agents should stay in control.

Expert services, powered by AI.

Every service is designed to work standalone or together — whatever stage of your Zendesk journey you are in.

⚙️

Implementation

Greenfield setup or full relaunch: channels, SLAs, triggers, views, macros, and dashboards configured for your exact workflows.

🧩

Maintenance & Configuration

Fine-tune roles, business hours, custom objects, and routing as your team evolves. We keep your instance healthy over time.

🧾

License Purchasing

Right-size your plan and save. We handle quotes, renewals, and vendor coordination so you get the best deal without the hassle.

New
🧠

AI Consulting

Not all support should be automated — and not all automation is AI. We audit your workflows, identify the highest-impact opportunities for AI, and build a practical roadmap that balances intelligent automation with the human moments that build customer loyalty.

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Consulting

Audits, optimization, and customer experience design grounded in real Zendesk expertise. We help you make smarter decisions at every stage of your journey.

🌐

360° Journey Guidance

We stay at your side through every phase of your Zendesk partnership — from day one through scale — as a constant, trusted guide.

Fixed scope. Clear deliverables. No surprises.

Choose the package that matches your team size and ambitions. All prices exclude VAT.

Digital
€3,950 fixed
  • Up to 15 agents
  • Single brand
  • Basic messaging + email
  • Basic business rules
  • SLA, views & macros
  • Intelligent triage
  • Sentiment analysis
  • Basic Explore reporting
Corporate
€19,950 fixed
  • All Advanced features, plus:
  • Up to 125 agents
  • Multi-brand architecture
  • Custom Help Center
  • Custom objects
  • Advanced integrations
  • Advanced AI workflows
Enterprise
Let’s talk
  • Global teams
  • Bespoke workflows
  • Custom integrations
  • Global security & compliance
  • Dedicated partnership model

All packages include documentation and enablement sessions. Prices exclude VAT. Need something in between? We are flexible — reach out.

Request a proposal

Tell us where you are and where you want to go. We will respond within one business day.

We are here when you need us.

Have a quick question? Reach out directly — no bots, no call centres, just the team.

hello@theqreators.com
🧠

AI-powered expertise

We help you harness AI the right way — identifying where automation adds real value and where human support still wins.

💬

Transparent communication

No jargon, no hidden costs. Clear milestones and honest progress updates throughout.

🔄

Long-term partnership

We are not just an agency you hire once. We grow with you across your full Zendesk journey.